Latest News – 21st July 2014
Statement from Dr Muhammad Rehman:
I am humbled by the support and the best wishes for my new post from Smallbrook patients for which I am most grateful to them. I am also indebted to my colleagues and staff at Smallbrook surgery for their support during my tenure. Last, but not the least, I would like to thank my employers namely Frome medical practice partners for their encouragement and support for me to take up bigger roles which helped me develop professionally over the last five years. I am leaving Smallbrook with a heavy heart to take up even a bigger responsibility at Whitehorse practice. My replacement, Dr Chris Goldie is a very experienced GP and I am confident that Smallbrook will keep up high standards of care provided to our patients.
It has been an absolute pleasure to work at Smallbrook and to serve the people of Warminster. Thank you all once again.
Dr Muhammad Rehman
The surgery will be closed from 1230 – 1330 on Wednesday 23rd July.
Dr Rehman (left) welcomes Dr Goldie (right) to Smallbrook.
Dear Smallbrook Patients,
It is with great regret that I have to announce the news of Dr. Muhammad Rehman’s departure from Smallbrook surgery. His last day with us will be Friday 25th July. I am pleased to advise that Dr Chris Goldie will be joining us in Dr. Rehman’s place and his first day will be Friday 1st August.
Muhammad will be sorely missed by both his colleagues and his patients. I can speak from personal experience of the dedication, knowledge and advice that he has been able to offer to all, and I should like to offer my heartfelt thanks to him for that. Muhammad leaves us after 5years service and our loss is the White Horse surgery’s gain. It will come as no surprise to those who know him that Muhammad will be taking up a Partnership at the White Horse.
I would like to take this opportunity to offer him our warmest congratulations and Best Wishes for the future.
Please only phone the Secretary team at the surgery during the following hours to get your results:
1000 – 1200 Monday to Thursday
1330 – 1530 Friday
Smallbrook Surgery Patient Survey Results 2014
Many thanks to all of our patients who took part in this valuable excercise. In particular I would like to thank all the members of the Patient Reference Group who were able to offer me their vital feedback on the survey results and what we might do with this information. Please see the links to the documents below which offer a view of all the results of the surveys and my planned actions in response to them. If you have any queries relating to this survey please feel free to contact me at the Surgery.
Patient Survey Report Smallbrook 2013-2014
The appendix of the report is also available to download.
Smallbrook surgery has a very high demand for all our clinician’s appointments so it is vitally important that we make the best use of all the available time. The appointments where patients fail to turn-up (otherwise known as Did Not Attend or DNA) are a significant waste of our resources and directly impacts on our ability to offer appointments to our patients within a timescale that is acceptable. I would ask all our patients to advise us if you wish to cancel your appointment and this will then allow us to offer that appointment to other patients.
The DNA’s for week 17th March to 21st March = 27
The DNA’s for week 10th March to 14th March = 35
The DNA’s for week 3rd March to 10th March = 17
The DNA’s for week 24th February to 28th February = 35
The DNA’s for week 17th February to 21st February = 39
The DNA’s for week 27th January to 31st January = 38
The DNA’s for week 13th January to 17th January 2014 = 28
The DNA’s for week 6th January to 10th January 2014 = 26