Latest News – 22nd April 2014

Road Closure:

Please note that North Row will be closed to all vehicles on Thursday 22nd May. There will still be pedestrian access.

Smallbrook Surgery Patient Survey Results 2014

Many thanks to all of our patients who took part in this valuable excercise. In particular I would like to thank all the members of the Patient Reference Group who were able to offer me their vital feedback on the survey results and what we might do with this information. Please see the links to the documents below which offer a view of all the results of the surveys and my planned actions in response to them. If you have any queries relating to this survey please feel free to contact me at the Surgery.

Patient Survey Report Smallbrook 2013-2014

The appendix of the report is also available to download.

Patient Participation Survey 2012-2013

Join us in the Wiltshire Big Pledge!

As a GP surgery I think it’s important, where possible, to lead by example in matters relating to Health. All staff at Smallbrook surgery are therefore going to be giving up the biscuits and cakes and will replace these with fruit and vegetables. I can assure this will hit me as hard as any – everyone here knows that I do enjoy my cakes! Why not join us and see how your health improves? We are asking all our patients to join us and sign-up in the Waiting room. We will also be providing all children who attend the surgery with a peice of fruit (subject to their parent or guardians approval). We have been able to do this with the generous assistance of Waitrose and Morrisons who have donated vouchers to enable us to buy fruit for visiting youngsters.

See the link to the Big Pledge website below:

DNA Figure

Smallbrook surgery has a very high demand for all our clinician’s appointments so it is vitally important that we make the best use of all the available time. The appointments where patients fail to turn-up (otherwise known as Did Not Attend or DNA) are a significant waste of our resources and directly impacts on our ability to offer appointments to our patients within a timescale that is acceptable. I would ask all our patients to advise us if you wish to cancel your appointment and this will then allow us to offer that appointment to other patients.

The DNA’s for week 17th March to 21st March = 27
The DNA’s for week 10th March to 14th March = 35
The DNA’s for week 3rd March to 10th March = 17
The DNA’s for week 24th February to 28th February = 35
The DNA’s for week 17th February to 21st February = 39
The DNA’s for week 27th January to 31st January = 38
The DNA’s for week 13th January to 17th January 2014 = 28
The DNA’s for week 6th January to 10th January 2014 = 26

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About Smallbrook Surgery

Smallbrook surgery operates out of part of the Warminster Community Hospital and looks after 4,300 patients
in Warminster and the surrounding area.